Terms of service
OVERVIEW
Welcome to ALPESSENCE1741! The terms “we”, “us” and “our” refer to ALPESSENCE1741. ALPESSENCE1741 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalised shopping experience (the “Services”). ALPESSENCE1741 uses the Shopify platform, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province of residence, and you consent to allow your minor children to use the Services on devices that you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address and your billing, payment and shipping information. You represent and warrant that all information you provide through our stores is accurate, current and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.
ARTICLE 2 - OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that the colours or appearance of products may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is displayed or represented in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region or jurisdiction on a case-by-case basis.
ARTICLE 3 - ORDERS
When you place an order, you are making an offer to purchase. ALPESSENCE1741 reserves the right to accept or reject your order for any reason and at its sole discretion. Your order will only be considered accepted once ALPESSENCE1741 has provided written confirmation. We must receive and process your payment before your order can be confirmed.
Please review your order carefully before submitting it, as ALPESSENCE1741 may not be able to accept cancellation requests once an order has been confirmed. If we reject, modify or cancel your order, we will attempt to contact you using the email address, billing address and/or telephone number provided at the time the order was placed.
Your purchases are subject to the return or exchange terms set out in our Refund Policy [[LINK]].
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.
ARTICLE 4 - PRICING AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties or import charges.
Prices displayed in our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. From time to time, we may offer promotions in connection with our Services that may affect pricing and that are governed by separate terms and conditions. In the event of any conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our stores. You agree to promptly update your information, including your email address, credit card numbers and expiry dates, so that we can complete your transactions and contact you as necessary.
You represent and warrant that: (i) the credit card information you provide is true, correct and complete; (ii) you are duly authorised to use the card for the purchase; (iii) the charges incurred will be honoured by your credit card issuer; and (iv) you will pay all charges at the prices displayed, including applicable shipping and handling charges and all applicable taxes.
ARTICLE 5 - SHIPPING AND DELIVERY
We cannot be held responsible for delays in shipping or delivery. All delivery times provided are estimates and are not guaranteed.
We accept no liability for delays caused by carriers, customs procedures or events beyond our control. Once the products have been handed over to the carrier, ownership and the risk of loss are transferred to you.
ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including, without limitation, all trademarks, branding, text, displays, images, graphics, product reviews, videos and audio content, as well as their design, selection and arrangement, are the exclusive property of ALPESSENCE1741, its affiliates or its licensors. They are protected by U.S. and foreign patent, copyright and intellectual property laws.
These Terms permit you to use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material available through the Services without our prior written consent.
Except as expressly provided in these Terms, nothing shall be interpreted as granting you any licence or other right in relation to any patent, trademark, copyright or other intellectual property belonging to ALPESSENCE1741, Shopify or any third party.
Any unauthorised use of the Services may violate federal and state intellectual property laws. All rights not expressly granted under these Terms are reserved by ALPESSENCE1741.
The ALPESSENCE1741 names, logos, product and service names, designs and slogans are trademarks of ALPESSENCE1741, its affiliates or its licensors. You may not use them without the prior written permission of ALPESSENCE1741.
The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing on the Services are trademarks of their respective owners.
ARTICLE 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services. We do not monitor these tools and have no control over or ability to contribute to them.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without warranties, representations or conditions of any kind and without endorsement by us. We accept no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and agree to the terms applicable to those tools as established by the relevant third-party provider or providers.
We may also, in the future, offer new features through the Services, including new tools and resources. Any such new features will be considered part of the Services and will be subject to these Terms of Service.
ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party features.
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services in order to access third-party materials or websites, you do so at your own risk.
We accept no liability for any harm or damage relating to your access to third-party websites, or to the purchase or use of products, services, resources or content available through those websites.
We encourage you to carefully review the policies and practices of third parties and ensure that you understand them before entering into any transaction. Any complaints, claims, concerns or questions regarding third-party products and services should be addressed directly to the relevant third party.
ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: this section accurately describes the relationship between Shopify and your store and must not be removed or modified.]
ALPESSENCE1741 is powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase made through our Store is made directly with ALPESSENCE1741.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and ALPESSENCE1741, including any damage, harm or loss resulting from products or services purchased.
You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising out of or relating to your purchase and transaction with ALPESSENCE1741.
ARTICLE 10 - PRIVACY POLICY
All personal information that we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, available here.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve them.
The information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the country in which you reside, in order to provide the Services.
Please see our Privacy Policy [LINK] for more information about how we, Shopify and our partners use your personal information.
ARTICLE 11 - FEEDBACK
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and non-exclusive licence to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial purposes.
For example, we may exercise our rights under this licence to operate, provide, evaluate, improve and promote the Services, as well as to fulfil our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that: (i) you own or otherwise have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms.
We are under no obligation to: (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.
We may, but are not obligated to, monitor, edit or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libellous, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality rights or other personal or proprietary rights.
You further agree that your Feedback will not contain defamatory, unlawful, abusive or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website.
You may not use a false email address, impersonate another person or otherwise mislead us or third parties as to the origin of any Feedback.
You are solely responsible for your Feedback and its accuracy. We accept no responsibility and assume no liability for any Feedback posted by you or by any third party.
ARTICLE 12 - ERRORS, INACCURACIES AND OMISSIONS
The Services may occasionally contain information that includes typographical errors, inaccuracies or omissions, including those relating to product descriptions, prices, promotions, offers, shipping charges, transit times or product availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.
ARTICLE 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You are strictly prohibited from accessing or using the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) in violation of any international, federal, provincial, state or local regulation, rule or law;
(c) in any way that infringes the intellectual property rights of ALPESSENCE1741, Shopify or any third party;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or otherwise cause harm to any of our employees or any other person;
(e) to submit false or misleading information;
(f) to knowingly send, receive, upload, use or reuse any content that does not comply with these Terms;
(g) to transmit or cause the transmission of any advertising or promotional material, including spam, chain letters, junk mail or any other similar solicitation;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits another person’s use or enjoyment of the Services, or that, in our judgment, may harm ALPESSENCE1741, Shopify, users of the Services or expose any of them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other malicious code that could affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) engage in spam, phishing, pharming or pretexting through the Services;
(e) use robots, spiders, scraping tools, data collection or extraction tools, automated devices, AI tools (including agentic AI), or any automated or manual means to access the Services; or
(f) interfere with, circumvent or disable security or authorisation features, robot exclusion headers or any other measures we implement to restrict access to the Services.
We reserve the right to suspend, disable or terminate your account at any time and without prior notice if we determine that you have violated any provision of these Terms.
ARTICLE 14 - AGENTS
14.1 This section (“Agent Terms”) applies if you use, authorise, activate or cause the deployment of an Agent to access, use or interact with the Services.
An “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of, or at the direction of, a person or entity, and that may operate on or be used through a device owned or used by a person without direct supervision.
14.2 No Agent may access, use or interact with the Services unless it continuously identifies itself and operates in strict compliance with the requirements set out in Section 14.4 below.
In addition, no Agent may access, use or interact with the Services if we have instructed that Agent not to access, use or interact with any Service.
14.3 We may restrict, including through technical measures, whether and how an Agent accesses, uses or interacts with the Services.
14.4 Agents must:
(i) clearly indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent’s name by including the following wording in the user-agent string: “Agent/[agent name]”;
(ii) not conceal or disguise the fact that access, use or interactions originate from an Agent, including by:
(a) imitating human behaviour or interaction patterns; or
(b) bypassing or completing CAPTCHAs or other measures intended to distinguish computer use from human use;
(iii) respond truthfully to any question or prompt intended to determine whether an interaction originates from a human or a computer; and
(iv) not circumvent or avoid any measure intended to block, limit, modify or control Agents’ access to, use of or interaction with the Services.
ARTICLE 15 - TERMINATION
We reserve the right to terminate this agreement or your access to the Services, or any part thereof, at our sole discretion, at any time and without prior notice.
You will remain liable for all amounts due up to and including the date of termination.
The following provisions will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature is intended to survive termination.
ARTICLE 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for general informational purposes only.
We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk
ARTICLE 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, NOR SHOPIFY OR ITS AFFILIATES, BE LIABLE FOR ANY DAMAGE, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATING IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ARTICLE 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless ALPESSENCE1741, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any loss, damage, liability or claim, including reasonable attorneys’ fees, made by any third party and arising out of: (1) your breach of these Terms of Service or any documents incorporated herein by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you of any claim covered by this indemnification, provided that any failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced by such failure. We may control the defence and settlement of any claim at your expense, including the selection of legal counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent, which you may not unreasonably withhold. You agree to cooperate in the defence of any claim covered by this indemnification, including by providing relevant documents.
ARTICLE 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nevertheless remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.
Such determination shall not affect the validity or enforceability of any remaining provisions.
ARTICLE 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or relating to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service.
They supersede any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us, including, without limitation, any previous versions of the Terms of Service.
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
ARTICLE 21 - ASSIGNMENT
You may not delegate, transfer or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent.
Any attempted unauthorised assignment shall be null and void.
We may transfer, assign or delegate these Terms, as well as our rights and obligations, without your consent or prior notice.
ARTICLE 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide you with the Services shall be governed by and construed in accordance with the federal laws and the laws of the state, territory or jurisdiction of the courts having authority where ALPESSENCE1741 has its registered office.
You and ALPESSENCE1741 expressly consent to the territorial and personal jurisdiction of such courts.
ARTICLE 23 - HEADINGS
The headings used in this agreement are included for convenience only and shall not affect or limit the interpretation of these Terms.
ARTICLE 24 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website.
It is your responsibility to check our website periodically for any changes.
We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice.
Your continued use of or access to the Services after any changes to these Terms are posted constitutes acceptance of those changes.
ARTICLE 25 - CONTACT INFORMATION
For any questions regarding these Terms of Service, please contact us at:
Our contact details are provided below:
Alpessence1741
jouffrault@alpessence1741.com
520 Route de Nant
74380 Arthaz-Pont-Notre-Dame
France
COMPANY REGISTRATION NUMBER: 992 061 036 000 16
VAT NUMBER: FR 209 920 610 36
